Have Questions? Please check out FAQ session

When I can get my parcel?

After payment

Usually the goods will be received within 2 to 4 working days

(Only for Hong Kong orders)

Orders, special goods, etc.

We will notify you after the goods arrive at the port

Free shipping on orders over $500
Shipping fee of $50 under $500 will be charged by the deliveryman before arrival.Packing: sealed opaque carton or bag

Any Return Policy?

Consumables are not in the original packaging

All products can be returned / exchanged for other products

Non-consumables such as due to functional problems

Exchangeable within 7 days after delivery

The final decision to return is subject to

Lets Relax Toy Adult Products Online Shop Arrangement

This is a gift for my friend, any gift card?

Please contact us via whatsapp (+852 96697044) or email ( letsrelaxtoy@gmail.com ) within seven days of purchase, and indicate the order number, product name,
The reason for the return, contact information, and information are complete. We will reply within three working days.

How to pay?

we accept

Credit Card

PayMe

Fast speed

Friends who need to use PayMe and fast FPS

​Please contact us in advance

How to pay?

Products with a one-year warranty are guaranteed by the original manufacturer. Please read the warranty certificate in the individual product for the scope of maintenance.
If you need to use the related warranty or replacement service, please fill in the application and send it back to us during the warranty period. The manufacturer is responsible for related maintenance services.

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